Privacy Policy NH88 — Data Protection and Personal Information You

NH88 respects the privacy of every individual who uses our platform. This Privacy Policy is crafted to give you full clarity on our data handling practices — not merely to meet legal requirements, but because we believe your trust is NH88's most valuable asset.

As an online entertainment platform operating in Malaysia, nh88 complies with data protection requirements set out by applicable laws. We ensure that every piece of data you provide is handled responsibly, stored securely, and never misused for purposes you have not consented to.

This Privacy Policy applies to all information collected through the NH88 website, the NH88 mobile app, communications with our support team and all other interactions between you and the NH88 platform. By using the NH88 platform, you agree to the terms set out in this Privacy Policy.

NH88 collects only the information necessary for clear and legitimate purposes. Below are the categories of information we collect and their respective purposes:

NH88 does not collect any information beyond what is required for legitimate operational and legal compliance purposes. Every data category is collected based on a clear need and will not be used for other purposes without your consent.

Every piece of information you provide to nh88 is used for defined and legitimate purposes. We do not use your data arbitrarily. The following are the primary purposes for which your data is used:

• Account Management: Your information is used to create, verify, and manage your NH88 account, including processing withdrawal and deposit requests securely and efficiently.
• Identity Verification: Identity data is used to conduct KYC checks to ensure that only eligible and verified individuals use the NH88 platform, protecting all members from fraud.
• Platform Security: Technical data such as IP addresses and login patterns are automatically analysed to detect and prevent unauthorised access, fraud and suspicious activity.
• Responsible Gaming: Game data is used to monitor wagering patterns and help identify members who may need support through the Responsible Gaming NH88.
• Service Communications: Contact information is used to send important account-related notifications, security updates, and promotional alerts that you have opted to receive.
• Legal Compliance: Certain data is retained and used to fulfil legal obligations, including reporting requirements to the relevant regulatory authorities.

NH88 takes data sharing very seriously. We do not sell or rent your personal data to anyone. However, there are limited situations where data sharing may occur, all of which are in your interest or required by law:

• Payment Processors: Required financial information is shared with licensed and trusted payment processors to enable deposit and withdrawal transactions to be processed securely. All payment processors are bound by strict data protection agreements.
• Technology Service Providers: Certain technical data is shared with cloud computing and cybersecurity service providers that help nh88 operate safely and stably. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: NH88 will disclose necessary information to competent authorities when required to do so by law, court order, or direction from a legitimate regulatory body.
• Fraud Protection: In certain cases involving fraud or financial crime, relevant information may be shared with law enforcement authorities or industry bodies for investigation and prevention purposes.

NH88 invests seriously in security infrastructure to ensure your data is always protected. The technical and organizational measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and nh88 servers is encrypted using the latest TLS protocol, ensuring no third party can intercept or read your data in transit.
• Secure Data Storage: Personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems and strict access controls. Only authorised staff may access member data.
• Two-Factor Authentication: The nh88 system supports two-factor authentication (2FA) for all member accounts and internal admin accounts to provide an additional layer of security.
• Continuous Monitoring: NH88's cybersecurity team monitors our systems around the clock to detect any threats, intrusion attempts, or abnormal activity.
• Periodic Security Audits: NH88 conducts periodic independent security audits to ensure our data protection standards continually follow industry best practices.
• Staff Training: All nh88 staff undergo comprehensive data protection training and are bound by strict confidentiality agreements.

NH88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use and their purposes:

• Essential Cookies: These cookies are required for core platform functions such as login session verification, security, and language preferences. They cannot be disabled as they are essential for platform operation.
• Performance Cookies: We use analytical cookies to understand how members interact with the NH88 platform, enabling us to identify areas for improvement and optimise the user experience.
• Functional Cookies: These cookies save your personal settings such as display preferences, preferred language, and platform preferences so you don't have to reconfigure them each time you log in.
• Cookie Controls: You can manage or disable non-essential cookies through your web browser settings at any time. Disabling certain cookies may affect some platform functionality.

NH88 does not use third-party cookies for targeted advertising or the sale of data to advertising networks.

As an nh88 member, you have certain rights regarding your personal data. nh88 is committed to respecting and facilitating the exercise of these rights:

NH88 does not retain your data longer than necessary. Data retention periods are determined based on operational, legal, and stakeholder protection requirements:

• Active Account Data: Retained for as long as your account is active at NH88 and for the required period following account closure to meet legal obligations.
• Financial Transaction Records: Retained for a minimum of seven years in accordance with financial law and AML compliance requirements applicable in Malaysia.
• Security Logs: Technical and security logs are retained for 90 days for security investigation purposes when required.
• Communication Data: Communications with our support team are retained for two years for quality control and reference purposes.
• After the Retention Period Ends: Data that has exceeded the defined retention period will be securely deleted using industry-standard deletion methods.

NH88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes occur, we will notify you via in-account notifications or your registered email.

Each updated version of the Privacy Policy will be published on the nh88 website along with its effective date. Your continued use of the nh88 platform after changes are published constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account in accordance with the prescribed procedure.

If you have any questions, concerns or complaints regarding this Privacy Policy or how NH88 handles your personal data, our team is ready to assist you:

• Live Chat 24/7: The fastest way to get help is through the live chat in the NH88 app, which operates around the clock without interruption.
• Support Email: Send your written enquiry to our privacy team at [email protected]. We aim to respond to all emails within one business day.
• Response Time: Data rights requests will be processed within 14 business days from the date of receipt of a complete request.

NH88 is committed to resolving every privacy-related inquiry and complaint in a fair, transparent, and timely manner. Your trust is our priority.